Frequently
Asked

We use aliphatic thermoplastic polyurethane (TPU). The distinction matters: aliphatic TPU resists UV degradation, while cheaper aromatic TPU is the material responsible for the yellowing horror stories you'll find in collector forums. Thickness is also a trade-off — too thin and it won't absorb an impact, too thick and it changes how the bracelet sits on your wrist. Ours is specified for the sweet spot between the two.

At normal viewing distance, no. The film is optically clear and follows the case geometry, so brushed surfaces still read as brushed and polished surfaces still throw light the same way. Hold the watch at a sharp angle under a bright light and you may catch the edge line — that's the honest answer, and it's true of every film on the market including ours. What it does not do is fog, haze or dull the finish.

Most clients stop noticing within a day. There's a marginal difference in how the bracelet edges feel against skin, and a fractional change in clasp tolerance on some models. If you're unusually sensitive to it, tell us during the fitting and we'll adjust the coverage plan rather than send you home unsure.

Poor-quality film does, and quickly — often inside a year in a climate like ours. The cause is UV breakdown in aromatic polyurethane. Aliphatic TPU is engineered against exactly this, and in Singapore's conditions we'd expect no visible discolouration across the film's normal service life. If yours ever discolours inside the warranty term, it's covered.

The film's top layer has elastic memory. Light surface marks — the hairline scuffs that make a bracelet look tired — relax and disappear on their own, usually within hours, faster with warmth from your wrist or a warm cloth. It is not magic: a deep gouge that cuts through the layer stays. Self-healing handles the everyday, not the accident.

Different jobs entirely. A ceramic coating is measured in microns and adds gloss and water-beading but almost no impact resistance. A sapphire crystal upgrade protects the glass only, and often isn't reversible. Protection film is a sacrificial physical barrier over the metal — the parts that actually accumulate visible wear — and it comes off cleanly whenever you want.

That's the honest tension, and it's your call. Some collectors want the patina — a Submariner with honest wear tells a story. Others intend to sell or trade within a few years, where a scratch-free case can move the price meaningfully. Film makes sense if you fall into the second camp, or if you simply prefer your watch looking the way it did in the box.

Around 45 mins for a standard bracelet watch. Multi-link bracelets, integrated-bracelet designs and case shapes with complex facets take longer. We don't rush it — the difference between a good application and a visible one is measured in minutes of patience per link.

You can. Whether you should is a different question. The failure points are dust contamination between film and metal, misalignment on the first placement (you don't get a clean second attempt on most pieces), and edge lift on curved lugs. On a five-figure watch, most people decide the risk isn't worth the saving. If you want to try, we'll tell you which models are forgiving and which aren't.

Standard coverage is the case sides and lugs, the bezel where the design allows, every bracelet link, and the clasp. The crystal is normally left uncovered — sapphire already resists scratching well, and any film over it is something you look through all day. We'll walk through the coverage map for your specific model before we start.

Yes, and we'd rather you booked than walked in. Fittings are scheduled so that your watch isn't sitting in a queue and the workspace is prepared. Message us with your brand, model and reference number and we'll confirm a slot and the exact price for that piece.

Send us photos and the reference number. Our published catalogue is what we hold patterns for, not the limit of what we can do — custom patterns are a normal part of the work, particularly for older references and less common brands.

Yes. The film doesn't affect your watch's water resistance rating, because it sits on the outside of the case and doesn't interfere with the gaskets, crown or caseback. Chlorine and salt water don't degrade it. Rinse with fresh water afterwards, as you would with an unfilmed watch.

The cleaning part can add in that we will provide a solution for cleaning, it’s a solution created inhouse by Luxfilm Singapore

It's the reason material choice matters here more than in temperate markets. Sustained humidity and UV exposure are what break down low-grade film — causing edge lift, cloudiness and yellowing. The material we use is specified for these conditions, and everything we install is checked against them rather than against a lab in a milder climate.

No. Moving components are either excluded from the coverage plan or cut with clearance so they operate exactly as designed. If a particular model's bezel action is tight from the factory, we'll tell you before we apply anything near it.

No. The film sits on the exterior and involves no modification to the case, movement or seals. It doesn't touch anything the manufacturer's warranty covers. If your watch needs to go in for service, we remove the film beforehand so it's presented in original condition — and reapply after.

It helps, provided it's removed before valuation. Dealers price on surface condition, and the gap between a clean case and a marked one on a sought-after reference is rarely trivial. What hurts is film left on during appraisal — a buyer who can't inspect the metal assumes the worst. Bring it to us before you sell.

Yes, and many of our clients do exactly this. The film won't erase existing marks — it seals the watch at its current condition and stops it getting worse. If the existing damage bothers you, the sequence is refinishing first, film second. We'll give you a straight assessment of whether refinishing is worth it for your piece.

Our warranty also covers impact damage, we are not responsible for the damage done to the watch itself under the protection, the protection can only protect the watch from a deeper dent then it suppose to be without the film.